When the COO Becomes the Catch-All

Mar 26, 2025

Ever feel like everything defaults to you?

The things no one else wants to own…
The follow-up that’s fallen through the cracks…
The tension between departments that you’re expected to “smooth over”…
Even the emotional load of your Visionary’s stress.

It’s not just exhausting—it’s unsustainable.

Here’s the thing: high-performing COOs often get rewarded for overfunctioning.
You become the person who can handle anything…
So you end up handling everything.

But if everything defaults to you, then nothing gets built around you.
And when there’s nothing built around you, you’re not scaling—you’re surviving.


The Invisible Workload

There’s a kind of leadership that doesn’t show up on paper.

It’s not listed in your job description.
It’s not tracked on the scorecard.
But it determines everything.

The emotional friction.
The cross-departmental conflict.
The unspoken expectation that you’ll fix it—even when it’s not yours to fix.

This is the hidden cost of being competent, capable, and tuned in.
And it’s why so many second-in-commands burn out—not from the tasks, but from the toll.


You Need More Than Instincts

You’re not failing.
You’re just using instincts to navigate things that require tools.

Clarity tools.
Communication tools.
Boundary tools.
Self-leadership tools.

Because this role isn’t just about getting things done.
It’s about knowing what’s yours to carry—and what’s not.


If You’re in the Thick of It...

Here’s what I want you to know:

✅ You don’t need to prove your value by absorbing the chaos.
✅ You don’t need to be the catch-all for things no one else will handle.
✅ You don’t need to manage your Visionary’s emotions on top of your own.

But you do need tools that help you create clarity in the middle of confusion.

That’s why I built the Empowered COO Playbook—a four-part workshop for second-in-commands who are ready to stop overfunctioning and start leading with clarity, boundaries, and boldness.

If you’re tired of being the safety net, and ready to become the strategic anchor instead...

👉 Click here to learn more and sign up.

Because what you’re holding up right now?
It deserves to hold you back.